Privacy & Cookies

This policy covers hutchcoremedia.co.uk and all products operated by HutchCore Media, including VoxScript and SoldSight.

What data we collect

We collect only the minimum information needed to operate our services:

• Account email and display name — stored when you create an account via Firebase.
• Usage counts — we track how many searches or generations you have used to enforce free-tier limits.
• Payment metadata — processed by Ko-fi or Stripe. Card details never touch our servers.
• Uploaded files — CSVs and images are processed and then discarded. We do not store your content beyond the time needed to deliver your result.

Cookies

We use only essential cookies required for our services to function:

• __session / firebase_token (essential) — Firebase authentication session, set when you log in.
• cookie_consent (optional) — Remembers your cookie banner preference on VoxScript.

We also serve Google AdSense advertisements on pages available to free and non-logged-in users. Google may set advertising cookies to personalise ads. You can opt out of personalised advertising via Google Ad Settings.

No analytics or tracking cookies are set by HutchCore Media directly.

How we use your data

Your data is used solely to operate the service you signed up for — to authenticate your account, enforce usage limits, and process your requests. We do not sell, share, or use your data for any purpose beyond operating our tools.

Third-party services

• Firebase (Google) — authentication and account management.
• Amazon Polly (AWS) — text-to-speech processing on VoxScript.
• Ko-fi — payment processing for SoldSight access codes.
• Stripe — payment processing for VoxScript subscriptions.
• Google AdSense — advertising shown to free-tier users.

Your rights

You can request access to, correction of, or deletion of your personal data at any time by emailing support@hutchcoremedia.co.uk. EU and UK users have rights under GDPR and UK GDPR respectively, including the right to lodge a complaint with the ICO.